Faqs

1. What types of products does flickra offer?

flickra offers a variety of products, including incense burners, hanging furniture decorations, and storage decorative items. Our collection is curated to add beauty and functionality to your living spaces.

2. How do I choose the right size for my hanging furniture decorations?

Refer to the product descriptions and dimensions provided on each product page to select the right size for your hanging furniture decorations. If you have further questions, feel free to contact our customer support for assistance.

3. What materials are used in the manufacturing of the products?

Our products are crafted using high-quality materials suitable for their intended use. Detailed material information can be found in the product descriptions on our website.

4. Can I return or exchange my product if it doesn’t meet my expectations?

Yes, we have a hassle-free return and exchange policy. Check our Refund Policy for detailed information on the process and eligibility criteria.

5. How do I track the status of my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package’s status and location on our website or the carrier’s platform.

6. What payment methods are accepted?

We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Explore the available payment methods during the checkout process.

7. Are the products suitable for outdoor use?

While some of our products may be suitable for outdoor use, it is crucial to check the product descriptions for specific details. Certain items may be designed for indoor or covered outdoor spaces.

8. How can I contact flickra ‘s customer support?

Contact our customer support team by emailing service@flickra.com. We are here to assist you with any questions or concerns you may have.

9. Can I cancel my order after placing it?

We process orders promptly for timely delivery. Once an order is placed, it may not be possible to cancel it. Please contact us immediately if you need assistance with order changes.

10. Are there any promotions or discounts available?

Stay updated on our website for promotions and discounts. Subscribe to our newsletter for exclusive offers and notifications about upcoming sales events.

11. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination.

12. What should I do if my product arrives damaged?

If your product arrives damaged, contact us immediately with photos of the damaged item. We will assist you in arranging a replacement or issuing a refund.

13. Can I change my shipping address after placing the order?

Address changes may be possible if your order has not been shipped. Contact our customer support team promptly to request an address change.

15. How long does it take to process a refund?

Refunds are typically processed within 5-7 business days after receiving the returned item. The time for the refund to reflect in your account may vary depending on your payment method.

Contact us

Tel: 3144876148

Email:service@flickra.com

Address:4935 Viento Dr, St. Louis, MO 63129

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